Replace your legacy PBX with enterprise-grade calling built directly into Microsoft Teams — and let GenNet handle the migration, configuration and ongoing support.
Microsoft Teams Phone System enables PSTN (public telephone network) calling directly from the Teams app — replacing traditional desk phones and PBX systems with a cloud-based, fully managed solution.
GenNet connects your Teams environment to the PSTN via Direct Routing — acting as your Session Border Controller (SBC) provider — so you can make and receive calls to any number in the world, right from Teams.
Speak to our Teams teamGenNet can deliver Microsoft Teams calling via Direct Routing or Operator Connect — we'll recommend the right approach for your business.
GenNet connects your Microsoft Teams environment directly to the PSTN via our certified Session Border Controller (SBC). This gives you maximum flexibility over call plans, number porting and pricing.
A Microsoft-certified operator delivers calling directly within the Teams Admin Centre — simpler setup with no SBC to manage. GenNet provisions and manages your Operator Connect service end-to-end.
A full-featured cloud PBX with all the capabilities your business depends on — without the on-premise hardware.
Record calls for compliance, quality assurance and training — with full Microsoft 365 security and data governance.
Monitor call quality, identify issues and track usage across your entire Teams Phone environment.
Works with the devices and applications your teams already use — from headsets to certified desk phones.
We've moved businesses of all sizes off legacy phone systems and onto Teams Calling — and we'll do the same for you.
We manage your full migration from legacy PBX — including number porting, configuration and cutover planning.
As your Direct Routing provider, GenNet manages the SBC infrastructure so you don't have to.
We advise on the right Microsoft 365 and Teams Phone licensing mix to meet your needs at the lowest cost.
Your team needs to know how to use the new system. We provide training tailored to different user roles.
Australian-based support for your Teams Calling environment — number changes, call flow updates, fault resolution.
GenNet can integrate existing SIP infrastructure with your Teams environment for a hybrid approach.
Contact GenNet today for a free assessment of your current phone system and a Teams migration plan.