Zoom brings video meetings, team chat, phone and contact centre together in a single platform — and GenNet makes it work seamlessly for your business.
Zoom is an enterprise-grade unified communications platform that unifies video meetings, team messaging, phone calls and contact centre capabilities into a single, intuitive interface.
As a certified Zoom Contact Centre and Zoom Phone partner, GenNet handles everything from initial deployment and migration to training, licensing and ongoing technical support.
Chat with us about ZoomEnterprise cloud PBX built into the Zoom platform — replacing traditional desk phones with a fully managed, cloud-based phone system.
AI-powered omnichannel contact centre — managing voice, chat, email and social in a single agent workspace with built-in AI assistance.
The collaboration tools your team already know — video meetings, persistent team chat and file sharing, all in one place.
Full visibility across your Zoom environment — from call quality to contact centre performance — in real time.
As a certified Zoom Contact Centre and Zoom Phone partner, GenNet handles the full lifecycle — from deployment and configuration to training and ongoing support.
Zoom Contact Centre Certified and Zoom Phone Certified — we have the credentials and experience to get your deployment right.
From solution design and configuration to number porting, training and go-live — we manage the whole project.
GenNet provides the SIP trunks that connect your Zoom Phone environment to the PSTN — one partner for the full solution.
We design and configure Zoom Contact Centre to match your routing logic, SLAs and agent workflows exactly.
Your team gets practical training on Zoom Phone and Meetings — so adoption is high and calls to IT are low.
Australian-based post-go-live support — number changes, call flow updates, licence management and fault resolution.
Have questions about Zoom for your business? Our team is ready to help you work out the right solution, licensing and implementation approach. Chat with us directly below.
Or call us on 1800 GENNET to speak with someone now.
Contact GenNet today for a free Zoom assessment and deployment plan.