up to 100 staff
As Australian businesses move to a cloud-first focus, moving telephony has often remained the final hurdle. GenNet’s experience and partnership with Microsoft has allowed us to develop a comprehensive methodology to successfully move your telephony to Microsoft Teams using Microsoft Phone System.
To facilitate delivering Microsoft Phone System to smaller businesses GenNet have developed a low touch, rapid deployment methodology to meet the needs of smaller customers.
During the discovery phase we will deliver a remote workshop over a Skype for Business / Teams meeting. The workshop will be aimed at articulating the overall solution goals, discovering the details around the current telephony solution, establishing key contacts and discussing the requirements of the complete solution. We also cover Microsoft License requirements and end user devices as part of the initial discovery.
From the results of the Discovery phase we will build a solution design, including any remediation and pre-requisites required to “ready” your environment for the planned delivery.
The deployment of Microsoft Phone System and enabling your users for Cloud Voice often progresses quickly following the Rapid Plan phase. We pre-configure SfB Online, or Microsoft Teams based on the designed solution before moving your number ranges to the new solution. This will allow you to familiarise your staff with the client and start to receive the collaboration benefits of the solution before number porting (if required).Ready to go?
over 100 staff
The GenNet Microsoft Voice Envisioning Workshop is tailored for medium to large businesses and builds on the Microsoft Practical Guidance for Cloud Voice (PGCV) framework envision stage. The Envision stage covers understanding and confirming customer business goals, setting objectives, key results and key success indicators, agreeing to scope and approach, while undertaking initial business and technical discovery to inform and drive the key planning activities. The Envisioning Workshops are intended to be run during the Envision Phase and can be repeated as needed to prepare for embracing new capabilities that deliver additional, incremental value to the business as part of the ongoing lifecycle.
The GenNet Microsoft Voice Envisioning Workshop will allow you to leverage and incorporate the information gathered into your own internal project delivery framework. This will ensure that your team have a complete view of how Microsoft Voice will be deployed and the business benefits you will obtain.
The principles of the GenNet Microsoft Phone System Planning and Readiness Assessment draw from the core essentials of the Microsoft Skype Operations Framework, Microsoft Practical Guidance for Cloud Voice and Microsoft FastTrack to deliver a concise plan to allow your business to migrate to Microsoft Phone System with Skype for Business Online or Microsoft Teams.
GenNet provides the following services during your Microsoft Phone System Planning and Readiness Assessment
Throughout the Microsoft Phone System Planning and Readiness Assessment GenNet will discuss the Skype for Business Online, Microsoft Teams and Microsoft Phone System strategies and how your business can align with these strategies to drive the most business value. As we proceed through the design stages we will present you with the options around Direct Routing, Teams and SfB Online, and how your business requirements will drive your solutions to these technical considerations.
Utilize the information gathered from the 2 -day workshop to validate the discovery information
As part of the initial Discovery phase, GenNet will work with you to understand your local, wide area and internet architecture for the each included site, along with Microsoft Phone System persona profiles for users at these sites
This is a GenNet guided assessment where we provide you with small form factor appliances, to be installed on your user networks. This appliance will generate synthetic traffic that simulates voice traffic data, internally between your sites and to Microsoft Azure. This will allow us to deliver an objective, comprehensive and simple to understand pre-deployment network assessment and verify the findings of the Bandwidth Impact Assessment.
GenNet will create a design for Microsoft Phone System and Skype for Business Online or Microsoft Teams which will articulate your requirements, our design principles, and the outcomes of the planning phase. The design document will include design rationale considerations, configuration specifics, client requirements, number porting and allocation, migration plan and a high-level project plan for deployment.
The finalized Microsoft Phone System Planning and Readiness Assessment document, which will detail our findings, including any remediation and pre-requisites required to “ready” your environment for the planned delivery. The Microsoft Phone System Planning and Readiness Assessment document may include details relating to changes for Identity & Access Management services, Client readiness, firewalls, QoS, licencing and other areas as required.